Nest Wifi Pro points show weak signal

[zafarnamah]

I have 12 Nest Wifi Pro routers serving three floors of 7,000 sq ft space.  Currently, no router is more than 10-20 feet away and 7 out of 12 are showing a weak connection.  Three of these points are just 15 feet from the main router.  Any ideas why the performance of my network is so poor?

[ThornTheWiccan]

You have too many wifi points on the network, iirc, they say that having more than 5 points on the network is going to affect the overall performance of the network

[PatrickP_Viking · Accepted solution]

Hey @zafarnamah .

Per the below article as mentioned by @ThornTheWiccan , you can only connect 5 devices in the mesh system.

Hardwire Wifi devices with Ethernet 

[Jeff]

Hi zafarnamah,

I just wanted to jump in real fast to see if you saw the replies here and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[zafarnamah]

I reduced the number of points to 5 and it did help boost signal strength.  I still have one weak point but the other 4 (1 wired and 3 wireless) are showing "good" signal strength. The fifth one is on a different floor and showing "weak." Does anyone know if "weak" on a different floor is better than moving it downstairs closer to the router if that improves its strength?  I am also considering connecting it wired via a MOCA connection.

[ThornTheWiccan]

MoCA is going to depend on the quality of the coaxial cable good through the house, but it will help with backhauling. As for the quality on the weakest one, that could be a case of signal degradation from a thicker wall or obstacles in the way. So physical compensation, like moving the it closer to one of the points or router, may be required to strengthen the signal of the 5th one

[AbigailF]

Hey folks, 

Thanks for lending a hand, @ThornTheWiccan.
@zafarnamah, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,
Abi

[ThornTheWiccan]

You're very welcome, AbigailF  👍👍

[AbigailF]

Hi zafarnamah,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Thanks, 
Abi

[AbigailF]

Hello zafarnamah,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi