Nest Wifi Pro set up in Mexico

[BillRH]

I purchased a Nest Wifi Pro system in the US and having trouble setting it up in Mexico. Is there a compatibility issue with a Mexican modem?

[PatrickP_Viking]

Hey @BillRH .

If the device is not sold in Mexico then it is due to compatibility issues.

[Jeff]

Thanks for the info, PatrickP_Viking.

Hi BillRH,

I just wanted to jump in real fast to see if you saw PatrickP_Viking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hey again BillRH,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[AbigailF]

Hello BillRH,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi