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Nest and provider router

Agzu
Community Member

Hi there,

I am living in a shared house with somehow 3 floors. I live on the 3rd.
I was thinking of purchasing the Nest Wi-fi. The internet is really poor as everyone is using it with many devices connected.
My questions are, will it reach ok from floor to floor to get to my room, I believe a would need a router and 2 points.
And my second question and most important. Will the router from the provider work for the people in the flat to connect to and me to use the Nest only by myself and only my devices ?
Hope so otherwise do you have any suggestions please ?

8 REPLIES 8

Juzdu
Silver Product Expert
Silver Product Expert

It's a difficult question to answer given we don't know anything about floor/ceiling construction or distances.  And you actually want to try and get all the points within reasonable range of the Nest wifi router to provide the best result.

You'll also likely have some issues trying to hook the Nest router up to the ISP's router, again it's best to have the Nest Wifi router connected directly to the ISP's modem.

Jeff
Community Specialist
Community Specialist

Hi, Agzu.
I just wanted to jump in real fast to see if you saw Juzdu's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi again, Agzu.

I just wanted to follow up once more to see if you still needed some support on this. If so, just let us know.

Thanks!

Agzu
Community Member

Hi guys, thank you for your reply. I have purchased one nest router and a point but did not connect them yet as I am not at the location yet to connect them. I will come back if I have further questions. 

Thank you

Jeff
Community Specialist
Community Specialist

No worries, Agzu. If you have any issues with setup or any other questions along the way, just let us know.

Thanks!

Jeff
Community Specialist
Community Specialist

Hi again, Agzu.

I just wanted to check in to see if you were able to set up that new router and point yet and to see if you had any questions about that.

Thanks.

Agzu
Community Member

Hi Jeff. It won't be until a couple of months maybe

Jeff
Community Specialist
Community Specialist

Oh, no problem, Agzu. I just wanted to make sure we hadn't missed it.

Thanks.