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Nest router won't work at new house

Community Member

I recently moved and my router wouldn't work at the new house, so I factory reset it hoping that would fix the problem. It has not.


Now when I go to set up the router I get to the point where it says "creating your network, this may take a few minutes"

After a few minutes I get a "something went wrong, make sure your phone's wifi and Bluetooth are on" and it prompts me to try again which gives the same results. 


Community Member

I am have a similar issue. After scanning the QR code it fails and says please try again later.

Community Specialist
Community Specialist

Hey, Leif35.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.

Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.