Nest wifi mesh slow when connected to t mobile 5g gateway

[abellaj]

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Original Poster:Tye Aldana

Slow internet when mesh network is downstream a t mobile 5g home internet gateway. Speed tests fail. Ping is over 100ms. Double NAT is only configuration possible with nest wifi mesh.

[Jeff]

Hi, Tye Aldana.

Sorry to hear about the slow Internet connection. It can be frustrating to have to deal with speeds lower than you expect. Let's see what we can do to improve things here.

So there are ways to avoid a double NAT situation, which is most likely what you're dealing with on this kind of set up. I'm going to share an article with you that helps you work around the double NAT issue. That article can be found here: https://bit.ly/3k7Hhmv

After running through the steps to fix the double NAT situation, go ahead and see how it impacts your network performance. If you still are in need of help at that point, please come back and let me know. Thanks.

[Jeff]

Hey, Tye.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

[Jeff]

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks