cancel
Showing results for 
Search instead for 
Did you mean: 

Port forwarding how do I enter the ports and save the rule

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Vincent Nee

Put in the ports to forward for the connected device but I can’t save the rule

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hi, Vincent Nee.

Sorry for the issues you're having with the port forwarding function. I'm sure it's quite frustrating to deal with that. There is a known issue right now in the Home app that is preventing some users from properly using the full port forwarding functions, but there are some things you can do to try and sort it out.

  • Make sure you have the latest version of the Home app installed
  • Perform a power cycle of your WiFi network (router and points)
  • Factory reset and set up your WiFi network (always try this last as it will clear any other saved settings as well)

The biggest thing you can do is to ensure that you have the latest app version. Start there and see if that might be the issue. If you are still having problems, please come back and let me know and we can continue to look at this. Thanks.

Jeff
Community Specialist
Community Specialist

Hey, everyone.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

Jeff
Community Specialist
Community Specialist

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks