09-03-2021 01:02 PM
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Original Poster:Vincent Nee
Put in the ports to forward for the connected device but I can’t save the rule
09-17-2021 11:22 AM
Hi, Vincent Nee.
Sorry for the issues you're having with the port forwarding function. I'm sure it's quite frustrating to deal with that. There is a known issue right now in the Home app that is preventing some users from properly using the full port forwarding functions, but there are some things you can do to try and sort it out.
The biggest thing you can do is to ensure that you have the latest app version. Start there and see if that might be the issue. If you are still having problems, please come back and let me know and we can continue to look at this. Thanks.
09-21-2021 09:22 AM
Hey, everyone.
I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.
Thanks
09-22-2021 09:28 AM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks