10-15-2023 04:43 PM
I don't know how, but my Google Wifi Point ( AC 1304 ) was factory reset. I cannot set it up now without the QR code and setup code printed on the back.
http://192.168.84.1/api/v1/status This method does not work either. I read that Google updated the firmware and only in the previous firmware was the PSK visible.
Please help me with this. I really need to set this up ASAP. I just need the psk.
10-16-2023 02:50 AM - edited 10-16-2023 03:02 AM
I'll escalate the thread, hopefully Google can do something for you.
In the mean time; there is an unofficial workaround:
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Some history showing this is a longstanding issue:
10-16-2023 11:06 AM
Hi Ashwin_ram,
That certainly isn’t the experience we want you to have. I'm jumping in to ensure everything is good here. Have you seen olavrb’s response? Have you tried the steps provided in the link above? I suggest you follow the steps found here:
Let us know how it goes.
Best,
Dan
10-16-2023 11:25 AM
Hi I did try the above steps. Its not working for me.
I have waited for 40 minutes twice, the device does not restart.
10-16-2023 12:16 PM
Hello again,
We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let me know once you're done.
Regards,
Dan
10-16-2023 12:34 PM
Done. I tried again with different usb sticks. Both usb 2.0 and 3.0. Once i plugin the pendrive, the flashing orange light stops but then nothing happens.
10-16-2023 01:12 PM
Hey there,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there for updates.
Cheers,
Dan