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Not able to setup Google Wifi without qr and setup code

Ashwin_ram
Community Member

I don't know how, but my Google Wifi Point ( AC 1304 ) was factory reset. I cannot set it up now without the QR code and setup code printed on the back. 

 

http://192.168.84.1/api/v1/status This method does not work either. I read that Google updated the firmware and only in the previous firmware was the PSK visible.

 

Please help me with this. I really need to set this up ASAP. I just need the psk. 

 

@Jeff 

 

6 REPLIES 6

Dan_A
Community Specialist
Community Specialist

Hi Ashwin_ram,  

 

That certainly isn’t the experience we want you to have. I'm jumping in to ensure everything is good here. Have you seen olavrb’s response? Have you tried the steps provided in the link above? I suggest you follow the steps found here:

 

 

Let us know how it goes.

 

Best,

Dan

Ashwin_ram
Community Member

Hi I did try the above steps. Its not working for me.

 

  1. After about 5-6 minutes, the device should automatically reboot; LED will pulse blue

I have waited for 40 minutes twice, the device does not restart.

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let me know once you're done.

 

Regards,

Dan

Ashwin_ram
Community Member

Done. I tried again with different usb sticks. Both usb 2.0 and 3.0. Once i plugin the pendrive, the flashing orange light stops but then nothing happens. 

Dan_A
Community Specialist
Community Specialist

Hey there,

 

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there for updates.

 

Cheers,

Dan