12-07-2021 12:24 PM
Is there a way to schedule a Nest WiFi network restart? I know I can use a smart plug and schedule an off/on, but I'd rather use a native method if at all possible.
06-20-2022 12:16 PM - edited 06-20-2022 12:18 PM
That's what I'm saying from the Home app you can restart your network. You can't schedule a restart but you can restart. Just go under the home app, then under features you will see Nest Wifi, select it and then scroll to the bottom and then select restart. I usually just restart when I wake up in the morning. But I will say since I have updated my DNS to use Google, mine has not been slowing much. Been a week and still hitting good numbers. I was using Cloudflare's DNS. Still testing it out at the moment.
06-20-2022 12:23 PM
Well thanks, I guess, for your reply even though it is not addressing anything in my post.
I knew we can restart the network via Google Home App... which is exactly why I asked if we could automate that by asking:
"Is it possible to use something, (tasker perhaps?) to perform this restart via the Google Home app?"
Perhaps your post may help someone that didn't understand how to restart the network.
06-20-2022 12:46 PM
Oh, I got ya. The answer to your question is no unless you have the ability to longing to your main router and reboot it on a schedule. More than likely will need the physical wall pull to do it for you.
06-22-2022 10:03 AM
Same issue. Have to restart router every 24-72 hours to address degradation to speed over time. Following.
06-25-2022 05:25 PM
I have the 4 pack ( router and 3 points)
For the last 8 months, have to restart everyday to return speed to the network. All streams load in the lowest quality possible until restarting the network.
It's been a horrid experience with a smart home. Only got them because att fiber modem has tons of issues with chrome devices.
But more control over the network, which is exactly what competitors give you, would be better
06-28-2022 06:47 PM
Adding myself to this list. I've had the pre-Nest wifi pucks for years and they've worked great until just about a month or so ago, we've had to go to resetting the main puck every day now.
06-30-2022 06:45 AM
Having the same issues everybody else has.
06-30-2022 02:53 PM
Question for everyone else here having this issue, do you also have a switch plugged into the LAN port to feed physical connections down stream from the main puck?
I found one thread where someone actually got to troubleshooting with a Google engineer and they found if they unplugged the switch/device from the LAN port on the main router(puck), then rebooted it, waited for it to completely restart and then plugged the downstream switch back in the issue did not come back.. I'm at day 2 since testing this and things are still working normally. (I had to reset at least once a day prior).
06-30-2022 03:17 PM
I have 2 Nest routers both have 1 or more unmanaged switches downstream. I've been rebooting daily on the main router via a timer on the electrical outlet. This seems to have fixed the problem for the most part, but the 2nd router doesn't get rebooted daily and still has the issue but seemingly only on a weekly basis.
I'll be interested in hearing how things play out for you all before trying this. Based on my prior troubleshooting I think this is only a temporary fix. In the past I did a full factory reset on the routers and the issue returned, although not in the usual 24 hours as it does now. Regardless, please keep us posted on the results.
06-30-2022 06:25 PM
Yep. I do have a switch connected to the main puck. Will try it out later today
07-05-2022 07:32 AM
Did the test by unplugging the switch and restarting the router. Didn't help. Slowdowns are back...
06-30-2022 02:57 PM
I do indeed have an unmanaged switch off of the main router. I will test restarting the network with it disconnected and report back. As of now, I'm in the daily reboot category.
07-01-2022 03:31 AM
Just jumping in to say having the same issues as everyone here with network slowing down every 1/2 days until restart. Will try a few suggestions from this thread thanks but would love to hear from google on this as their product is clearly faulty.
07-01-2022 09:58 AM
Also piling on. I have to restart my network at least twice daily.
07-02-2022 09:17 AM
I'm also seeing slow downs and connection issues, mostly with our phones that are connected to the network. The phones are all pixels and also on Google Fi.
07-06-2022 06:58 PM
This is the same problem that's been plaguing me ever since I installed my Google Nest Wifi (one hub and one point) several years ago. I've just been hating it and dealing with it because I don't want to rebuild my entire network with something new, though the aggravation is definitely becoming serious enough that I'm considering swapping back to a regular router mesh. Like everyone else here, performance just degrades and degrades until it's literally unusable - I have to reboot both my WiFi points every 1-2 weeks.
07-12-2022 04:33 PM
Wtf? So many reported issues and nothing being done for so long. Class action lawyer in this thread? This could affect someone's life, emergency services, e911, etc. Let me know if you need a class lead. richbutler1 on Google's email platform.
07-12-2022 10:32 PM
Most places in the US internet connectivity are not an approved source of required emergency services. (Even if you elect to use them as a business, usually it was to be redundant, LAN/Cellular).
That being said. Do you have a switch plugged into the lan port on your primary puck? Try unplugging whatever is chained off your lan port, and rebooting your system. I did this almost two weeks ago and it has not come back since.
07-13-2022 07:37 AM
I have a switch connected to my puck, I will try this! Thanks for the tip - I will update in a few weeks (near the end of July) with my anecdotal results.
07-18-2022 08:36 AM
Update after 5 days:
Unfortunately, this suggestion did not fix my issue either. My gigabit speeds were down to 14 Mbps this morning; after resetting my router and point, I'm back up to 450 Mbps.
Looks like it's either:
(1) deal with the problem and reboot every 4-7 days
(2) factory reset and reconnect all 35+ devices
(3) go with a non-Google solution
07-13-2022 07:41 AM
Tried it and didn't work.
07-15-2022 08:42 AM - edited 07-15-2022 08:42 AM
Following. Same issue. I wish I would have never went google at this point. My everything is Google and I'm about to switch. Sucks to put so much money time and effort into a product and it fails you constantly
I hate apple but man it is starting to look good
07-18-2022 07:32 AM
I have been having the same issues now for a couple of years. Restart does help but last week the whole network just crapped out. I had to factory reset all the Mesh points and start from scratch. Today my speed went from 130 to 45 in the study, after reseting the network it was ok again. Im getting very tired of this.
08-01-2022 07:35 AM
I had 1 router and 1 point for almost 2 months and not a single problem (all brand new, bought from Google store in 2022). I recently added another (brand new) point in the basement because coverage down there was spotty. Now I've had to reboot both points 2 times in the last 3 days because there was just zero Internet. So, subscribing to this thread so I can watch for "fixes".
08-11-2022 07:55 AM
Same network degradation issues here, both on Ethernet attached devices and wifi attached devices from Nest router. Reboot and everything back to 600mpbs/30mbps (down/up). I turned OFF preferred activities yesterday and seems to be OK after one day. If degradation comes back, will then try the DNS settings 126.96.36.199 and 188.8.131.52 suggested. If that doesn't help, then going to homedepot to get a power timer to turn off at 3:00am and back on at 3:01am to cause nightly reboot. What a hassle!
08-11-2022 07:57 AM
btw, I started noticing network degradations about 6+ weeks ago. Everything has been fine for years prior.
09-07-2022 08:13 AM
So I had the router and 3 pucks (4 APs total) and always had the issue in a 3k sq foot home (two story home so basically vertically stacked and tons of overlap).
I was able to 90% solve my issue by reducing down to just the one main router (no longer on mesh) and I've restarted maybe twice since I posted this. The restarts were to help one galaxy tablet.
09-07-2022 08:22 AM
Rebooting certainly fixes the issue, at least temporarily. If you reconnect the nodes just keep in mind those all will need to be rebooted as well not just the main router. A software reboot will do the trick to reboot all nodes and the main. If you use a outlet timer to do it automatically you'll need one connected to every node as well.
09-08-2022 06:03 PM
Agreed, I'm def an anti-mesh system at the moment. Sticking to just the router, but I moved it from my closet to the upstairs game room (after having ATT connect to the pre installed Ethernet port)
I'd only do a mesh if we end up buying another house on land (acre or so) and wanting to mesh the outside
08-23-2022 09:47 AM - edited 08-23-2022 09:48 AM
Well, I gave it a good and honest shot at making this product work as it should. After buying 2x 2 packs (router + speaker) to augment the mesh network, the constant dropping of internet and device connectivity, (both wifi devices and hard wired devices would not work until the hard power cycle of the router), trying to find an auto-reboot solution with my smart plugs, .... I couldn't take it any more.
I think everyone here should really look at all of these issues reported on these forums.. (not just this thread) and come to the hard conclusion that the purchase of this product has been a total waste of money. The quicker you come to this conclusion, the better off you'll be, albeit the waste of money.
We all should be upset.. not only at Google for not supporting their faulty product and their customer base, but to also those reviewers on the YouTubes / tech sites that highly recommended the product.. sheesh..
I have moved on. I didn't want to break the bank on purchasing a replacement mesh system since I have already wasted much money on the Nest, but I went with the LinkSys Velop AX4200 mesh system (1 main router, 2 hard wired access points, (which are the exact same device as the main router)). Bonus that it has a USB port on each so you can easily get a NAS set up. While not perfect, it is lightyears better than the old Nest setup that I had.
Move on.... don't look back...
08-29-2022 05:30 PM
Same problem here. It is very frustrating. Any ETA on the fix? Or at least add the feature to schedule a network reset once a day.
08-29-2022 05:38 PM
This has been going on for nearly a year, not to mention Google appears to be getting ready to release a new version. That said, I think the chances of this issue getting fixed are pretty much zero.
08-29-2022 06:31 PM
I spent $70 on a TP-Link ax1500 wifi6 router and now match my max wan speed of 300mpbs on a laptop in next room, covering 900 sq.ft no problem no extenders needed. Got the nest wifi as all my other items are Google/nest. No more. Going to sell my other setup in 2500 SW ft house with 3 unit nest wifi setup. Going with Asus or tp link there. Done with this nonsense
08-31-2022 12:44 PM
I've no doubt that Google reps see this thread. They know their product is defective yet they offer no response or update on any type of resolution. It's also horrible that they continue to sell a defective product.
08-31-2022 12:57 PM
09-07-2022 07:53 AM
I'll add to the pile... I'm having the same problems. 100 mbps drops to around 1 mbps. I have to restart every 3 or 4 days on average. Definitely am not too happy with Google over this and the lack of response. If I could do it all over again, I'd never have spent the money on Google's products.
09-07-2022 08:07 AM
I think something that really isn't helping us push Google to fix this performance degradation issue is that it's inside a thread requesting night restarts.
The fundamental issue that would be masked by nightly reboots needs addressing in it's own thread.
Has anyone already created one that we can all get being, I can't see anything by searching?
09-07-2022 08:14 AM
I created this post back in December 2021 which goes over the actual issue. It hasn't made any difference in the response from Google.
09-15-2022 04:20 AM
Google devices just have so many issues right now, I found another annoying bug today, came here to the community to find it's been reported by others already but still remains broken, months or years later.
These "Community Specialists" seem to lock issues once they're passed onto the inner team meaning that we have no way to followup on why things are still unresolved. Very annoying... 😠
09-10-2022 07:54 PM
I'm having the same issue as well. After a week or so, my connection degrades to 10Mb, but seems to be only for the download and not uploads. I need to manually reset my nest wifi to fix it. This is an old complaint and Google still hasn't fixed it.