10-05-2023 03:08 PM
I have a Google MESH network with 7 wifi points. The MESH network speed test from Google Home app shows the MESH network pints has good connections and internet speed is blazing fast around 900+ Mbps download and upload.
My iMac is only less than 10 ft from one of the wifi point in the same room but the internet speed test from my desktop is consistently only around 120 Mbps. I can switch to my ATT wifi where the router is in the Garage 50 ft and three walls away but it show 300 Mbps test speed.
I like to use my Google MESH network, supposedly almost in every room but why such poor performance? It feel like I wasted lots money and time for no result.
Answered! Go to the Recommended Answer.
10-06-2023 05:50 AM
Google has good guidance on this:
Where to place your Wifi devices - Google Nest Help
Troubleshoot slow internet on Google Nest Wifi or Google Wifi - Google Nest Help
One thing that's not explicitly stated is you should aim to place your primary Wifi point as close as possible to the centre of your home. That's because the Google Wifi and Nest Wifi mesh system uses a fewest hops approach. If one of your secondary points can get even a weak connection to your primary Wifi point, it will do that instead of going through an intermediary Wifi point that may physically be closer, which results in slower speeds for your devices. That's why not installing them in a straight line, and placing your primary Wifi point close to the centre of your home really helps, along with all the other guidance in that article above. If you still experience issues after that, you may want to look at hardwiring all your Wifi points, but if you're going to do that hardwire all of them, not just some of them, as partial or disjointed setups where only some are hardwired create problems that are very hard to diagnose.
Hardwire Wifi devices with Ethernet - Google Nest Help
One other thing I will say is Google don't recommend having more than 5 Wifi points in a single network. The reason for this is the same reason I mentioned above. If you really need 7 points for coverage purposes, a hardwired connection to each of your points would be significantly more reliable. If that's not possible, it's essentially a must to have your primary Wifi point centrally placed. Typically, it just won't be enough if the most distant Wifi points are far away and if you really need that many Wifi points, only wiring them is going to make the performance in that kind of setup satisfactory.
10-06-2023 05:50 AM
Google has good guidance on this:
Where to place your Wifi devices - Google Nest Help
Troubleshoot slow internet on Google Nest Wifi or Google Wifi - Google Nest Help
One thing that's not explicitly stated is you should aim to place your primary Wifi point as close as possible to the centre of your home. That's because the Google Wifi and Nest Wifi mesh system uses a fewest hops approach. If one of your secondary points can get even a weak connection to your primary Wifi point, it will do that instead of going through an intermediary Wifi point that may physically be closer, which results in slower speeds for your devices. That's why not installing them in a straight line, and placing your primary Wifi point close to the centre of your home really helps, along with all the other guidance in that article above. If you still experience issues after that, you may want to look at hardwiring all your Wifi points, but if you're going to do that hardwire all of them, not just some of them, as partial or disjointed setups where only some are hardwired create problems that are very hard to diagnose.
Hardwire Wifi devices with Ethernet - Google Nest Help
One other thing I will say is Google don't recommend having more than 5 Wifi points in a single network. The reason for this is the same reason I mentioned above. If you really need 7 points for coverage purposes, a hardwired connection to each of your points would be significantly more reliable. If that's not possible, it's essentially a must to have your primary Wifi point centrally placed. Typically, it just won't be enough if the most distant Wifi points are far away and if you really need that many Wifi points, only wiring them is going to make the performance in that kind of setup satisfactory.
10-08-2023 08:04 AM
I discussed this with Google Support. The Support representative informed me that the WEB speed test application, such as ATT speed test, is incompatible with Google MESH network. The speed test in the Google Home app is accurate representation of the MESH network.
He helped me to reset few configurations parameter via Google Home and set the DNS to Google Cloud service 8.8.8.8. This seems to improve performance noticeably.
10-08-2023 08:55 AM
Glad to hear that.
10-18-2023 05:44 AM
I spent hours on this with many Google tech reps on the phone, email, etc.
Bottom line is that Google Wifi has some sort of unsolvable technical issue they know about (just look at these boards) but won't admit. You can do every step they give you and nothing will help. No matter how fast your internet is the system seems to produce wifi only at 60-130 Mbps.
I finally threw it out and put in an inexpensive Azus ZenWifi network. Speed immediately jumped to about 250 Mbps for all but the oldest of devices.
Google Wifi is busted and they cannot fix it.