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Speed Teat is Fast Devices Show Slow

Chadbob
Community Member

My wifi speed is showing 400mbp but my devices are all  running in the kbp or max 5mbp. None of them add up to anything close to 25mbp at best. Any suggestions? 

6 REPLIES 6

Denip
Community Member

Same issue, Google says it's because of the 24ghz / 5ghz, room configuration etc. In reality, only the router connected (WiFi or wired) devices beneficiate from the real speed. 

I'm experiencing the same issue. It's sad coming from Google.

EdwardT
Community Specialist
Community Specialist

HI folks,

 

Thanks for reaching out. I'm sorry to hear that you're having issues with the speed of your Google WiFi. To isolate the issue, could you also try testing the speed directly from the modem? Also, you could click in this link for some troubleshooting steps that you could try.

 

Let us know how it goes.

 

Thanks,

Edward

Denip
Community Member

Hey I switched for Asus xt8, problem solved.

EdwardT
Community Specialist
Community Specialist

Hi Denip,

 

Awesome — glad to hear everything is back and working as intended. Please let us know if you have other questions and concerns. We're here to help.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks