Transfer Google WIFI from HACKED account to new account

[trivannguyen]

Hi,

I have a Google WIFI connected to a HACKED Google account. I want to reset and connect to a new account. What should I do? Please help.

Tri Nguyen

[MichaelP]

Hello @trivannguyen 

You can factory reset the Google WiFi unit(s) and set it all up again using your new account. Here's a help page with the details: https://support.google.com/wifi/answer/6246619?hl=en 

Scroll down to the instructions for "Factory reset your router or point with the factory reset button on your device" since you won't be able to do it using the old account.

[Jeff]

Hi, trivannguyen.

I just wanted to check in real fast to see if you saw MichaelP's reply and to see if there's anything else you needed from us. If you still needed help, just let us know.

Thanks.

[Jeff]

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks