Trouble factory reset wifi router

[Engh]

I am experiancing trouble when trying to reset the wifi router.

I hold the button for 10 second, then the light starts blinking yellow, but instead of turning into a solid yellow light, it starts to blink red and eventually back to blinking yellow again.

Any tips?

[David_K · Accepted solution]

When are you releasing the reset button? You need to keep holding the reset button until the light turns solid yellow, then release the button. The reset can take up to 10 minutes, so it does take some time.

[Engh]

Hi David,

Thank you for replying. It does not turn solid yellow.

[David_K]

And just to confirm its the Nest Wifi router you're trying to reset? Not the Nest Wifi Point or the newer Nest Wifi Pro router?

Did you try using a different power outlet?

[LovelyM]

Hello everyone,

Thanks for trying to help, @David_K. 

@Engh, I want to check if you were able to factory reset your Google Nest Wifi device successfully. Let me know if you are still having issues so I can lend you a hand. You can also leave your device unplugged for an hour or more before plugging it back in and performing a factory reset. Visit this link for more information.

Best, 
Lovely

[LovelyM]

Hi Engh,

I want to check if you still need help. Please tell me if you have other questions or concerns. I want to ensure you're all sorted out.

Sincerely,
Lovely