What Is Google Nest Community?

[USER12331]

Hi,

I want to know about the nest program, like what are the perks what are the levels (bronze, silver etc..)

where can i find this details?

@CoolingWizard  @EmptyNester  @David_K  @Brad @JillG @Ashepherdson  @rgaila  @JenniferV  @aperezdeleon 

[JillG]

Hi @USER12331 

The Product Expert group is a "super-user" community.  We volunteer and help in Google Communities. Once you start helping others you will earn status. See this for more info: What is the Product Experts Program? - Google Communities Help 

[USER12331]

but this is a nest community right? how does this works and how to contribute can you explain in detail if possible?

where to find points here and all, and how to become silver, and once become silver what separate tool do we get to contact CMs? 

@JillG @CoolingWizard  @EmptyNester  @David_K  @Brad  @Ashepherdson  @rgaila  @JenniferV  @aperezdeleon 

[TBCuthbert]

Hi,
I have been using Google Nestcams, etc. since 2010. 
Are any Google staff assigned to support  the Google Nest Forum and Google Home Forum?
I think they used to be here??

[TBCuthbert]

Thank you for your volunteering & being part of Google 'super-user" community.

[USER12331]

??
@JillG @CoolingWizard  @EmptyNester  @David_K  @Brad  @Ashepherdson  @rgaila  @JenniferV  @aperezdeleon 

[David_K]

Firstly, please stop tagging lots of community members multiple times, it’s considered disrespectful.

To answer your question, the Product Experts Program is not unique to Google Nest, it covers a multitude of different products in various languages. You start by answering questions in Google help communities. Once you’ve answered enough questions, and received sufficient recommended answers, you’ll automatically be assigned Bronze status (not a Product Expert at this stage). If you continue doing that, posting quality and helpful answers, you’ll be contacted by a Community Manager and invited to be a Product Expert at Silver level. As the website Jill linked above mentions, this gives you access to a private community of Product Experts to meet and learn from one another, as well as a direct connection with Googlers to receive product updates and provide feedback. 

Some more resources for you:

https://support.google.com/communities/answer/7424249

https://support.google.com/communities/answer/7425194

[USER12331]

thanks got it, but google nest community is looking completely different and even there are no bento points showing? so i am confused

tagging you as you will be notified @David_K 

[David_K]

Correct, the Google Nest community doesn’t use the same platform as most Google products. You’ll not see points reflected in Bento, but status/level changes are reflected.