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Why 8snt my 3rd wifi point connecting?

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Mel Bartz 

 

My main port and my second port have connected easily. But I can not connect my 3rd point. 
It's blinking red and says device not found. 
I've tried moving it, and I've also unplugged and replugged it several times.
 
1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

Hi Mel,

Not to worry! Have you tried factory resetting the Wifi pointIf it continues to pulse red, I'd recommend contacting Wifi customer support who will be able to advise on next steps.