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Wifi pro question from a no tech savy person

ziggy86
Community Member

I am interested in purchasing the new google Wifi Pro 6E mesh . I know there are 2.4 ghz, 5 ghz and 6 ghz but what I would like to know is if I can break each one out separately tp see when I search for Wifi available. I would like to be able to decide which of my devices uses which one.

 

If this is not possible, how do I know which my device is connected to?

TIA

9 REPLIES 9

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @ziggy86 

For Nest WiFi Pro, all three bands will be using a common network name (SSID). This allows each device to make its own decision about which band to connect to based on what that device is capable of and what signal quality is available to that device in its current location. It also makes it possible for devices to smoothly switch from one band to another without closing any open connections. For example, a device that connects initially to 2.4GHz when you approach your home (for example, a mobile phone in your garage when you get home) can switch to either 5GHz or 6GHz when you come into the house and those options become better. That's the theory, anyway, and for many client devices it works quite well. However, there are some devices that don't do a great job of managing this situation. Some devices may connect to 2.4GHz to start with (e.g., in the garage), and then just stick with that since it still works after coming into the house. If you had separate network names for each band, all devices would work this way, though – even the ones capable of switching smoothly between bands. So, in general, the common SSID approach should be better, especially as more devices get better at it.

You can tell which band each device is currently connected to by looking at the "info" tab for that device in the Google Home app. That will indicate which access point and which band that device is currently connected to.

ziggy86
Community Member

Thank you for this thorough explanation. at least I will be able to check which band it is connected too. if it is connected to 2.4 and my device, samsung s22 ultra can us 6E what can I do to try and connect to a fast band? I ordered the 4 pack through Costco, hope it gets sent out soon.

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @ziggy86 

It's entirely possible a device like an S22 Ultra ends up "sticking" to a band that still works. If you briefly disable WiFi and then re-enable it, it should re-scan for all bands and connect to the one with the strongest signal quality. Unfortunately, that does mean it will break any open connections during that process.

Jeff
Community Specialist
Community Specialist

Hi ziggy86,

I just wanted to jump in real fast to see if you saw MichaelP's latest reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping. I did notice that you were waiting on an order from Costco to arrive, so if you're still waiting on that, just let us know.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey ziggy86,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

ziggy86
Community Member

Thank you to everyone on this forum. I have my wifi setup now and I have a few questions still.

1 when I connect the extra nodes to the main one in a wired backhaul setup to I plug the ethernet into the jack that has the globe onthe back of the nodes or the other jack, does it make a difference?

2. When I look at my phone next to the wifi icon on top it shows a 6 I assume it means connected with 6 ghz? But on the home app it says this device connected 5ghz, not sure which to believe

 

Jeff
Community Specialist
Community Specialist

Hey ziggy86,

I'm happy to see that you got all set up. I'm not sure if you still have hardwiring connection questions, but this guide goes in depth far more than any of us are able to here: https://goo.gle/3axiPnj. Use that as a general reference guide for any hardwired connections and you should be in good shape. If you have any questions beyond what is answered there, please let us know. As far as your 6GHz connection question, I would first trust what your connected device is saying.

Thanks,
Jeff

AbigailF
Community Specialist
Community Specialist

Hi ziggy86,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hey ziggy86,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi