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Wired connection issues

Cjympsin
Community Member

I have my Google nest wire connected to my iMac and my network shows Ethernet not connected. Any suggestions?

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @Cjympsin

 

Thank you for posting in the community. 

I’m sorry for the inconvenience that you’ve experienced with your Google WiFi device. I can see that you connected your computer to the Google WiFi device via ethernet but are not receiving any signal on the computer. Let me help you with this.

To further assist you, I need some extra information. Here are some questions for you:

  • What is the exact model of your Nest WiFi device?
  • What’s the color of the light on your Nest WiFi device?
  • What troubleshooting steps have you taken so far?

In the meantime, you can check the next article for further information: Hardwire Wi-Fi devices with Ethernet.

I’ll be waiting for your response. 

 

Regards,

Daniel.