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adding device issue

mpp1969
Community Member

Question 1: Does my Google WiFi point need to be on 2.4GHz to be able to add a device (socket) to google home? or is it just my phone that needs to be on 2.4GHz?

Question 2: If I do need to put my wifi point on 2.4GHz - how do I do that. I followed the instructions (google home -> settings - > wifi) but the wifi neither lets me change the name, nor lets me forget the network.

3 REPLIES 3

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @mpp1969 

Some (but not all) smart plugs may need your phone to be on 2.4GHz during setup. The Google WiFi unit will be providing both 2.4GHz and 5GHz connectivity all the time.

Jeff
Community Specialist
Community Specialist

Hi, mpp1969.
I just wanted to jump in real fast to see if you saw MichaelP's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks