01-27-2022 11:15 AM
I just recently installed a new Nest Wifi Mesh and am trying to connect the first generation Google Wifi to the network.
I've factory reset one of the old access points by holding in the factory reset button, plug the power cable in, waited 10 seconds for the light to start blinking and waited for a solid white light.
At this time I'm in my Google Home App adding a new device >> Wifi >> Google Wifi and I'm to the point where the App detects the new access point but will not allow me to connect to it.
My phone is connect just fine to the new Nest Wifi Mesh and has 400mb up/down, but I cannot connect the old Wifi Access point to the current Mesh.
Suggestions?
Answered! Go to the Recommended Answer.
01-28-2022 01:10 AM
I have had the same problem. I phoned Google help and they advised:
It seems that the procedure is a bit flaky to say the least
01-28-2022 01:10 AM
I have had the same problem. I phoned Google help and they advised:
It seems that the procedure is a bit flaky to say the least
01-30-2022 07:34 AM
Thanks, that's what we ended up having to do as well. I think 3 factory resets before it actually worked. We added two 1st gens to the new Nest WiFi mesh and the coverage is great. Thanks!
02-09-2022 09:38 AM
Hey, Manny.
It looks like you were able to get this worked out. Thanks Davy123 for the help here. Before I mark this as resolved I just wanted to follow up and see if there's anything else you needed on this or to see if you're all set. Let me know if there's more you need.
Thanks!
02-15-2022 01:30 PM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
02-17-2022 12:12 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks