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google mesh ,

gwoodrum
Community Member

I have Google mesh system about 6 months old.  extension puck tests great when i do the mesh test, but when i test the internet speeds the base has 370 and the extension puck has 50. I have tried resetting the mesh system. Help Thank you

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

There are so many factors that affect the speed you'll see from mesh Wifi systems. Refer to the articles below for things you can do to improve the performance.

Where to place your Wifi devices - Google Nest Help
Troubleshoot slow Wi-Fi - Google Nest Help

LovelyM
Community Specialist
Community Specialist

Hello everyone,

@David_K, I'm grateful for your assistance here.

@gwoodrum, I'm checking in to see if you were able to do the steps suggested above. I want to make sure everything is covered on your end, so let me know if you still need help.

Cheers,
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan