how to access modem ui after google mesh router is in place.

[CarlosSan]

Hi, the usual ip address for accessing the ui for the modem does not work anymore; i expect this is caused by the mesh router being installed.

router is centurylink c3000z; what do i need to do to access the user interface to the mode?

windows 10...

Thank you.

[EdwardT]

Hi CarlosSan,

Thanks for reaching out. I'm sorry to hear that you're having an issue with accessing the UI of your modem. This is because your Google WiFi has it's own network. If your router is on bridge mode, you could try connecting your computer with an ethernet cable and try to access the UI again.

Let us know how it goes.

Thanks,

Edward

[EdwardT]

HI CarlosSan,

I'm just checking in to see if you still need assistance with this issue. Feel free to reply to this thread if you still need more help.

Thanks,

Edward

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks