my google nest thermostat can't connect wifi?

[phsfdou]

my Thermostat can't connect network with wifi

[David_K]

Let's confirm, what model of thermostat is it?

How to tell which Nest thermostat you have - Google Nest Help

Do see any error messages or codes in the app or on the thermostat itself?

I'd recommend trying these steps:

Nest thermostat is offline - Google Nest Help

[Jenelyn_O]

Hi folks,
 

Thanks for reaching out. Could you please share with us the information asked by davidking? Also, were you able to try the suggestion provided by  Dianahemes? Please let us know how it goes.
 

I appreciate your help, @David_K and @Dianahemes.
 

Best,

Jenelyn

[Markjosephp]

HI phsfdou,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Mark

[Markjosephp]

Hello phsfdou,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark