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trying to set up google wi fi, I can get it set up on the one that connects to router but not point

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Gloria Ostrowski 

Unable to hookup google wi fi  with 2 points.  They will not connect
 
3 REPLIES 3

radolini63
Community Member

I'm having the same issue.  I had to replace my router one and it connected easy, but the existing point will not.  Are all Google wifi devices compatible?  The new one is 2020 version, while the second one is the 2016 version.

 

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks