cancel
Showing results for 
Search instead for 
Did you mean: 

why is my router and points not updated to the last update?

Andrey
Community Member

I bought a system from a router and two points. only the points were updated, and then not to the latest software version. and the router is not updated, although the Google website has more recent software. Why is this happening?

Screenshot_20220525-210703.png

  

Screenshot_20220525-234729.png

Screenshot_20220525-232144.png

  

8 REPLIES 8

olavrb
Platinum Product Expert
Platinum Product Expert

What does it say if you go to following URL in a web browser?


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@Andrey, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

Andrey
Community Member

Thanks. by trial and error, bypassed the limitations. After all, Google Corporation is good, so why, for some everything, and for others nothing. In the end, thanks to dns-based routing policy, you work wonders.

EdwardT
Community Specialist
Community Specialist

Hi Andrey,

 

Thanks for the response. Just to clarify, were you able to get an update for your Google Wifi devices?

 

Thanks,

Edward

Andrey
Community Member

IP address substitution for Germany and no problems. everything is updated. Why is Google's policy highly selective and not for the whole world?

Jeff
Community Specialist
Community Specialist

Hey, everyone.

It looks like we're finding resolution here, but before I mark this as resolved, is there anything else anybody needed on this one?

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, all.

As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.

Thanks,

- Jeff

EdwardT
Community Specialist
Community Specialist

Hi Andrey,

 

Thanks for update and I'm glad to know it's working now. We appreciate people who are keen on sharing with us their thoughts. We're always looking for ways to improve and we'll take this as feedback.

 

Thanks,

Edward