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wifi factory reset

adamhg
Community Member

I did a factory reset to my google wi network. Now if I look in google home I can't see my network, but I can still connect to it. How do I set it up in google home so I can manage it?

1 Recommended Answer

David_K
Diamond Product Expert
Diamond Product Expert

If you're still able to connect it, the Wifi points have not reset properly. Follow the steps here:
Factory reset your Wifi device - Google Nest Help

Scroll to the bottom, select “My device isn’t available in the Google Home app”, then select the model you have to see the reset steps. Be patient with this as it can take up to 10 minutes for a Wifi point to fully reset.

Once reset, you can setup the network again:
Set up Nest Wifi Pro or Nest Wifi - Google Nest Help

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1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

If you're still able to connect it, the Wifi points have not reset properly. Follow the steps here:
Factory reset your Wifi device - Google Nest Help

Scroll to the bottom, select “My device isn’t available in the Google Home app”, then select the model you have to see the reset steps. Be patient with this as it can take up to 10 minutes for a Wifi point to fully reset.

Once reset, you can setup the network again:
Set up Nest Wifi Pro or Nest Wifi - Google Nest Help