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without wifi

benjidan
Community Member

hi,

during night wifi is out at home , i d like to only get time set up on display and not a message error ...would be great

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hi, benjidan.

Sorry for the late reply here and for the issues you're having with network connectivity. I will be happy to help you sort out what's going on here. I do have a few questions, however.

  • Does the network disconnect at the same time every night, or is it random when it drops?
  • Does the WiFi come back on by itself, or do you need to reset the network to get it back on?
  • Is the entire network down, or is it limited to a specific WiFi point?
  • Do you have any routines set up in the Home app for night time mode?

If you can give me a few more details, I'm sure we can get this sorted out for you. I look forward to hearing back. Thanks.

Jeff
Community Specialist
Community Specialist

Hi, benjidan.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks