6-0619000033395

[NotHappy207]

I pay. $29 a month for Brinks home monitoring and cellular back up.  Neither Brinks or Nest can confirm cellular backup. Pretty Flipping Magical (PFM). I have been paying for this since October 2019.

[Brad]

@NotHappy207

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. I would invite you to please reach out to support by filling out this form, as we are unable to assist with billing-related matters in the forums. Thank you for your patience.

Best regards, 
Brad

[Brad]

Hi there, 

Just checking in to see if you have had a chance to fill out the form I sent previously. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad