12-29-2022 09:21 AM
I pay. $29 a month for Brinks home monitoring and cellular back up. Neither Brinks or Nest can confirm cellular backup. Pretty Flipping Magical (PFM). I have been paying for this since October 2019.
01-27-2023 10:40 AM
@NotHappy207
Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. I would invite you to please reach out to support by filling out this form, as we are unable to assist with billing-related matters in the forums. Thank you for your patience.
Best regards,
Brad
01-30-2023 12:00 PM
Hi there,
Just checking in to see if you have had a chance to fill out the form I sent previously. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
01-31-2023 12:24 PM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad