CANT RESET MY WIRED NEST CAM 1ST GEN

[belltrans]

I can't reset my wired nest cam 1st generation I how the reset for 10 sec nothing 12 nothing still 1 quick time nothing and all different types of ways and still nothing some one HELP ME please

[MplsCustomer]

@belltrans 

We haven't had to do it, but "There is no factory reset button on Nest Cam Indoor, Nest Cam Outdoor, or Dropcam. To reset one of these cameras, simply remove it from your account."

The instructions say you can remove it in either the Google Home app or the Google Nest app, but there is no option in the Google Home app to remove 1st gen cameras.

https://support.google.com/googlenest/answer/9252162?hl=en&sjid=15692698198881824025-NA#zippy=%2Cnes...

[janthadeus]

Hi there,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

JT

[janthadeus]

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need more help.

I appreciate your help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey belltrans,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT