03-05-2022 08:25 AM
Recently noticed in the Nest App that the lock/unlock events I used to get notifications are no longer being logged. I get notifications that a passcode was used or the door was locked or unlocked but the timeline history is blank.
03-14-2022 08:57 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
04-28-2022 03:03 PM
Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best,
James