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Google home being strange during the night

Harhar
Community Member

At our apartment we have a Google home with the display, not sure which that one's called I think the view. We have our thermostat hooked up to it as well as a few other devices in the home.

 

Well last night around 3:00 a.m. in the morning apparently an alarm set for a reminder to do homework went off, as well as our thermostat was turned down to 52°. We actually have it set for a program that it should turn to 72° at night. Also strange is that it appears that it tried to call my sister on her phone also at 3:00 in the morning.

 

What the heck is going on?

7 REPLIES 7

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best Regards, 

Brad.

Jake
Community Specialist
Community Specialist

Hey Harhar,

 

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Harhar,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Harhar
Community Member

Sorry it took so long to reply. In the process of moving and my daughter picked up covid from preschool. I have just had the unit unplugged since then, incase it was hacked. When I get done moving and unboxing I will be plugging it back in and will update if it does anything strange again.

Jake
Community Specialist
Community Specialist

Hey Harhar,


Sorry to hear about the trouble with Covid. Hope everything is better. I wanted to follow up with you, and let you know that I will be keeping the thread open for longer. Please let me know once you are able to check the device, as I would be happy to assist.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Harhar,


I wanted to check in and follow up with you once again. Please let me know if you have any questions as I would be happy to assist, and answer any you may have

 

Best regards,

Jake

Azarco
Community Specialist
Community Specialist

Hey Harhar,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Thanks,

Alex