HOW TO RESET SECURITY NEST TAG

[Ckl926]

I have a nest tag that has stopping working. And it’s not showing on my nest account anymore. 
i have tried to re added but I received a message saying the tag already assigned to another user. Can’t be reactivated again. Please help 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Bluewindiron]

Well I'm very glad you reached out on this topic, Brad.  I have the very same problem and I don't know what to do. Do you know how to fix this issue?

[Brad]

Hey folks.

Have y'all tried to Migrate your account over form Nest to Google Home? That could be why one of your devices are showing on another account. Make sure that you are logged into the correct account as well.

Best regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.