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boyfriend is controlling the emails we share together

Ashley2
Community Member

Boyfriend has taken control of the emails that we share together in order to cover up his lying and cheating online he has tried to put us on a family google link and had me as a child or restricted account but I discovered that now he is using the nest and home apps and I need to know how to disconnect him from my emails so he doesn't have access to what ever device I'm using

8 REPLIES 8

Brookes
Community Member

Following I’m having similar issues. Trying to delete him off of the apps made me have a bunch of spam email as my email address was the default while blocking hundreds of incoming mail. He now has basically control of my phone and getting all of my passwords are utilizing Gmail to gain access to my account. My iCloud all the way to my Amazon and Roku. Samsung, authenticator and also turned on parental controls. Utilizing my Google One to redirect it getting most of my information. Reminders calendars in groups were also made it. There are too many ways of hiding it items in google searches calendar event to contacts. I want scanned access to my email through zoom. I do believe you have to go to the Home family app and delete the Home but he could also have you under a group with it control of your email. He is able to tag his mail and send it to other places also forwarding the emails he specifically will want . Social media dating sites ECT are definitely taking control. Sorry you’re in this position. You might have to contact Google expert to guide you through. Download in the family app along with all the accessories would help you get your email back under control. Make sure you are not signed into his when you change your password as I will leave it will save the password under his account also .

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help. 

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help. 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? 

I look forward to hearing from you.

Best regards, 
​​​​​​​Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

I have been trying to reply to this post and I’m having issue. I have change my Apple ID I have called the Apple Multiple times, I got a new router and Wi-Fi devices,called Google One about five times. I have talk to the family link people, I have talk to Adobe as they have created all of these accounts. I have been leaving reviews everywhere as to what is going on on all of these accounts. Definitely doesn’t sit right when somebody has the passcode to your security camera making sure that you knew that they were watching you by flipping it off the table by moving it up so fast and down. I have an 11-year-old daughter that had to be a witness to this. I have went to the police I just can’t get anywhere. They put an extra email address on my  bank account which I didn’t call because I didn’t want them to freeze that up. This is been total chaos for six months. I just put in a thing for a doctors office and I didn’t even get the message to except it so that I could do an online appointment . I’m very overwhelmed very stressed and trying to do everything I can to save my photos and not have to change emails as we all know how much work it is to contact everybody. This goes from Samsung, Microsoft by phone, Apple, Yahoo, google, google wine google photos, Amazon, Alexa, dLink security camera. There is no technology help in my area which makes things so much more frustrating.. Ty for any assistance as I have taken off any family apps or teen abs but I just seen that a well-being app can also control on android devices that’s some thing else that I have to look for. It’s just been a clean play mess and it the pictures that they’re putting in my stuff are just making things harder. Today I went through and deleted at least 5 GB of data just and recorded stuff that was sent to me. I did save my Apple and Alert dicks thing but that doesn’t give me much good when I don’t have anybody that knows anything about technology. I do know that if there’s no gigabytes me and you is that obviously somebody else is on them links on a different device . There is too much out there for family planning I’m a 43-year-old woman and it sucks when you can’t go where you want online because somebody has taken control of it what you were able to do .. Any help would be very much appreciated

GarrettDS
Community Specialist
Community Specialist

Hey there, 

So sorry to hear about your situation. For any Google or Nest related products, I would suggest doing factory resets on those so that it will wipe anyone off who has them linked or connected. 
Unfortunately I can not help with anything else not related to those. 

Best of luck, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS