01-04-2023 06:05 AM
Is there a way to identify who opened the door? Each member of rhe family has its own passcode as well as some of the employees here at my house. I would like to know if it possible to check in the history, which used opened the door
01-08-2023 02:43 PM - edited 01-08-2023 02:47 PM
Hi Tulliofn,
Thanks for reaching out. I’m sorry for the delayed response here. Absolutely! Your Google Nest × Yale Lock’s History provides a quick overview of events that your lock detects throughout the day, such as someone locking and unlocking your door or putting it into Privacy Mode. You can tap a specific day to see a detailed list of all lock events.
Here’s how to view your lock’s history:
1. On the Nest app home screen, select your lock.
2. Select History .
You’ll see a 10-day overview with the number of events and
timelines for each day. To keep it simple, this view won’t
show everything your system detected and responded to.
You’ll only see important events.
What the colors mean:
3. To see everything that happened on a particular day, tap
the day.
The view will expand to show a chronological list of each activity triggered by your lock.
Let me know how it goes.
Thanks,
JT
01-08-2023 03:18 PM
Hey JT
Thanks for the response but i know these steps. The history, however, doesnt show me who opened the door, it only shows that the door was unlocked. Is there a way to know who opened?
For instance, I have two housekeepers and they arrive when i am not at home. I would like to see in the history the time they arrived and left. Since each of them has a unique password, it shouldn't be hard to see who opened the door
Thanks!
01-09-2023 02:09 PM
Hi there,
Understood — thanks for clarifying that. Quick question: are they added as family members or home entry only?
Regards,
JT
01-09-2023 03:06 PM
I added them as home member....is it wrong?
01-09-2023 04:25 PM
Just added as home entry and was able to identify
01-10-2023 10:35 PM
Hey there,
Glad to hear! The account owner and those who have full access, can see your lock’s history. To make sure, do you have other questions or concerns?
Best,
JT
01-11-2023 03:23 AM
Nope, all set for know. Thanks for the help
01-11-2023 04:52 PM
Hey Tulliofn,
Awesome! Let us know if you have other questions as I'll be locking the thread after 24 hours.
I appreciate the help, JT.
Thanks,
Archie