Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Identify who opened the door

Community Member

Is there a way to identify who opened the door? Each member of rhe family has its own passcode as well as some of the employees here at my house. I would like to know if it possible to check in the history, which used opened the door


Community Specialist
Community Specialist

Hi Tulliofn,


Thanks for reaching out. I’m sorry for the delayed response here. Absolutely! Your Google Nest × Yale Lock’s History provides a quick overview of events that your lock detects throughout the day, such as someone locking and unlocking your door or putting it into Privacy Mode. You can tap a specific day to see a detailed list of all lock events.

Here’s how to view your lock’s history:


1. On the Nest app home screen, select your lock.

2. Select History Nest protect history icon. .


You’ll see a 10-day overview with the number of events and

timelines for each day. To keep it simple, this view won’t

show everything your system detected and responded to.

You’ll only see important events.


What the colors mean:

  • Nest unlocked bar icon. : Unlocked
  • Nest locked bar icon. : Locked
  • Nest privacy mode bar icon. : Privacy mode enabled
  • Nest error bar icon. : Errors
  • Nest tamper bar icon. : Tamper

3. To see everything that happened on a particular day, tap

the day.

The view will expand to show a chronological list of each activity triggered by your lock.


Let me know how it goes.




Hey JT

Thanks for the response but i know these steps. The history, however, doesnt show me who opened the door, it only shows that the door was unlocked. Is there a way to know who opened? 

For instance, I have two housekeepers and they arrive when i am not at home. I would like to see in the history the time they arrived and left. Since each of them has a unique password, it shouldn't be hard to see who opened the door



Community Specialist
Community Specialist

Hi there,


Understood — thanks for clarifying that. Quick question: are they added as family members or home entry only?




I added them as home it wrong?

Just added as home entry and was able to identify 

Community Specialist
Community Specialist

Hey there,


Glad to hear! The account owner and those who have full access, can see your lock’s history. To make sure, do you have other questions or concerns?




Nope, all set for know. Thanks for the help

Community Specialist
Community Specialist

Hey Tulliofn,


Awesome! Let us know if you have other questions as I'll be locking the thread after 24 hours.


I appreciate the help, JT.