Moving Nest Yale Lock from one home account to another

[wauerbach]

I set up my Nest Yale Lock on the wrong home account (I have two) .  Is there any way to just move the existing lock from one home account to another? Or do I have to remove it entirely and reinstall it under the new home account?

[David_K]

There isn't a way to move devices between "homes" unfortunately. You'd need to reset it and set it up in the correct "home".

1. Remove the Nest × Yale Lock from the Nest app.
2. Reset your lock to factory defaults.
3. Setup Nest x Yale Lock.

[janthadeus]

Hi wauerbach,
 

Checking in — did you get a chance to try the suggested steps provided by davidking? If so, how did it go? Let me know you need anything else.

I appreciate your help, davidking!

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[janthadeus]

Hi there,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,

JT