Nest Guard won't

[Chuck1]

My Nest Guard went offline no support talked for a week. Must be wifi chip can't get replacement Guard. Can't use sensors without Guard took my money and ran with it. Now got to come up with a new alarm system.  $$$ Thanks nest wondering if something happens to my cameras and Thermostat if that will be another big expensive paper weight? Anyone no how to replace chips in the Guard show nest Tech. So we can get our systems back.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 

Brad.

[SteveT1]

Hi folks,

I appreciate the help @Brad. I wanted to check if you still need help with this. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve