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Nest Guard

Community Member

I have a Nest Guard device that I have loved for the past 1.5 years. Everything was working perfectly until last week when the cell service stopped working. I pay for Brinks and hadn’t had any problems since I started. On the device technical info, it states that the cellular activation Is activated but the registration is denied. I have tried restarting the device, moving the devices location, adding it to brinks with a new activation code, but nothing is working. Wondering if anyone had any other ideas? Communicating with Brinks and Google Nest has been cumbersome and tiring. I have called many times with no resolution and keep getting passed to another person. 
Thanks in advance!


Community Specialist
Community Specialist

Hey Zeldex,


Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.


If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!