04-16-2023 08:02 PM
There are four essential features that led to my purchase of two Nest X Yale Locks and Nest Secure.
I have been searching well over an hour for any information about these features and the new partnership with ADT. So far, everything points to the fact these features are no longer available with the new ADT system. Also, Google has been asked about these things in multiple community posts and by several tech journalists and has responded to everything about this transition except for these specific features.
What is the road map for these features? Are they dead for good? Will they be back shortly? What is the plan with all the features that have been disabled so we can make an informed decision about our home automation and security systems? I would love to have information concerning these specific features, not a rehash of the information that stated in your blog post announcing the shuttering of Nest Secure.
07-26-2023 12:55 PM
Hi sammywise,
Thanks for reaching out, and sorry for the delay. While we don't have the specifics, our friends at the ADT support team are the best team to help you find out the compatibility of their device with Nest devices.
Regards,
Juni
07-26-2023 06:25 PM
Thank you for the response. But you did not address any of the specific concerns in the original post. This is not solely an ADT issue, and I find it very concerning that Google (who is supposed to be partnering with ADT for this new security system) seems to be passing the buck, making this an ADT issue. This is a Google Home integration issue. Is this new ADT security system going to seamlessly integrate with the Google Home ecosystem? Will I be able to automate lock/unlock functions of the Nest/Yale lock with the arm/disarm functions of the new ADT system. I know Google just released new automations, will this address any of the concerns in the original post? Please, do not pass the buck to ADT! Please do not give a non-answer! Please, DO address the specific concerns in the original post. I would love to get a straight and detailed response to these concerns and what Google's plans are to address or not address these issues.