03-27-2022 07:15 PM
Does anyone know if the Nest Yale works for higher pressure deadbolts?
My door has an Endura Multi-Point Astragal:
https://www.enduraproducts.com/products/french-door-solutions/ultimate-multi-point-astragal/
http://www.midambuilding.com/edocman/UltimateMPASellSheet.pdf
Despite the 'Multi-Point' label, this works just like a single dead-bolt, except a little more pressure is required when turning the dead bolt to activate the multi-point features.
I've tried a Weiser Halo, and it interprets the increased pressure resistance (relative to a normal deadbolt) as a locking failure. It does not push hard enough to complete the deadbolt engagement, and gives an error message after three attempts.
I'm trying to find a similar lock system that has enough push to work.
05-05-2022 09:55 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
05-05-2022 09:58 AM
Hi Brad,
Yes please, I'd really like to purchase a lock that will work here, but I don't want to spend money and time on install without confirming beforehand. Any help you can offer is much appreciated.
Cheers,
Anthony
05-11-2022 03:21 PM
I would suggest that you reach out to Yale Support for this question as I don't have that information on hand.
Best regards,
Brad.
05-16-2022 09:31 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
05-16-2022 11:07 PM
Hi Brad,
I've reached out to Yale Support using the link you shared, and completed an enquiry form. The link directed me to Yale Support India Regions (versus Canada / North America where I am based). Please let me know if you forsee any problem with this.
Cheers, Anthony
05-17-2022 08:26 AM
I apologize I provided the wrong link for you! But I am sure that you can change the flag on the page or country, or Google the correct link, but you should be fine with that link.
Best regards,
Brad.
05-18-2022 08:29 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.