Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest connect Ports???

Community Member

My “nest connect” shows connected to my ASUS router (according to my router interface) but the nest app is showing it as offline and I can’t control my lock. 
I did a firmware upgrade in my WIFI6 router a few weeks ago and I think it’s blocking the ports. 
Can anyone tell me what port it uses?

Support / chat is completely useless. 


Community Specialist
Community Specialist

Hey BrendanYYC,


Thanks for visiting the Community. 


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.


We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.


If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!