My nest guard has been stuck on trying to update for the past two days. It says finishing up this might take a minute but never completes the update and then I push the button and it says installing new software just a moment.
I already factory reset it a couple of times and it still hasn't worked. I do not know what to do anymore after reading and searching how to get a complete software update on my nest guard.
I have only had it for less than a month.
Is there any other way I can try to get the software update installed?
Thanks for reaching out. I appreciate your efforts here. Let’s give it another shot.
Here are the steps you can follow to manually update your Nest Guard:
Let me know how it goes.