12-22-2022 02:00 PM
Hi,
I installed yale/nest lock as a landlord. I would like my tenants be able to set up their own passcodes without me being able to see theirs, and also NOT give them the privilege to remove me from being the owner of the account. I don’t see where I can manage these access privileges.
12-26-2022 06:58 PM
Hi KeremC,
Thanks for reaching out. Anyone who shares full access to a Nest home can remove another person, with one exception. The Nest home’s owner can’t be removed by anyone. Those who have full access can change their pass codes in the app. Have a look at this article and let us know if you need more help: Learn about Family Accounts and how to share access to your Nest home.
Thanks,
JT
01-03-2023 02:52 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, JT.
Thanks,
Archie
01-05-2023 05:27 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie