03-19-2023 10:38 PM
I keep doing the recovery email where they give you a Monday's for they send you a link to reset your password to get back in new Gmail. But they keep denying me because they say I have a device still logged in to my account which I do not or at least I'm not. Aware of I did have a phone recently stole from me. So I'm trying to figure out how to disconnect all other devices except for my main one from my account so I can do the account password reset.??????
03-21-2023 09:00 AM
Hi Pattrick2,
Thanks for visiting the Community.
If you want to remove your devices under your account, you may try to access this link: https://goo.gle/3N2Mysb
From there, you will be able to see all the list of devices that is tied up to your account and have the control to remove it.
Hope this helps.
Best,
Princess
03-23-2023 02:57 AM
The problem is I can't log in to the account. I'm locked out of in order to log out of any devices that I am logged into.
03-28-2023 12:38 PM
Hi Pattrick2,
Have you already tried to recover your account here: https://goo.gle/40FkSiM
Best,
Princess
03-31-2023 09:07 AM
Hi Pattrick2,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
04-01-2023 09:39 AM
Hey there,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess