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Remove my account on other devices

Pattrick2
Community Member

I keep doing the recovery email where they give you a Monday's for they send you a link to reset your password to get back in new Gmail. But they keep denying me because they say I have a device still logged in to my account which I do not or at least I'm not. Aware of I did have a phone recently stole from me.  So I'm trying to figure out how to disconnect all other devices except for my main one from my account so I can do the account password reset.??????

  • Desperate need help please..
5 REPLIES 5

Princesss
Community Specialist
Community Specialist

Hi Pattrick2,

 

Thanks for visiting the Community.

 

If you want to remove your devices under your account, you may try to access this link: https://goo.gle/3N2Mysb

 

From there, you will be able to see all the list of devices that is tied up to your account and have the control to remove it.

 

Hope this helps.

 

Best,

Princess

The problem is I can't log in to the account. I'm locked out of in order to log out of any devices that I am logged into.

Princesss
Community Specialist
Community Specialist

Hi Pattrick2,

 

Have you already tried to recover your account here: https://goo.gle/40FkSiM

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Pattrick2, 

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess