12-30-2022 01:59 PM
We had this camera working and then it stopped. Probably a due to a change in the router. I am using both cell phone app and wire connected to laptop, but cannot get it to sync or display the instructions via laptop to do a sync.
01-02-2023 08:29 AM
What colour is the light on your Dropcam? It should be yellow and after a moment, it should being to blink? Once your camera finishes its start up, open Windows Explorer and double click Setup Dropcam. Then follow the steps on screen. I'll include detailed steps below.
01-06-2023 10:39 AM
Hi there,
Thank you for your help, @David_K.
Just checking in on the conversation to see how things are going, sorry for the late response. Please let me know if you need assistance from me.
Best regards,
Brad
01-09-2023 10:40 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
01-11-2023 08:29 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad