04-14-2022 04:43 AM
How has Nest/Yale just ignored the Tamper issue. There are multiple threads about this issue and no response.
Same problem. Tamper alarm goes aff for no reason and the app stays in Tamper mode. It's not a battery or wifi issue.
The product is defective. We all know it. They know it.
Maybe a class action lawsuit?
I just want an answer. It's defective. Send us replacements. Make it easy
04-14-2022 06:18 PM
Yup. Count me as another one. Same problem.
04-14-2022 07:51 PM
It's a defective device and nest/yale/google just ignore it.
I'm thinking a class action is the only way.
04-21-2022 10:07 AM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
04-24-2022 03:34 PM
Yes we've all been waiting!
04-25-2022 08:43 AM
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
04-28-2022 10:21 AM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.