Yale Nest lock Next Connect messages in French on power cycle

[discociti]

I have a Yale Nest lock and the necessary Nest Connect to join it to the wifi.

Whenever I have a power cut (planned or unplanned) I get a message on my phone in French saying that the nest connect cannot communicate or words to that effect.

Everything in my nest/google home is set to English so its nothing to do with that. Only this one message pops up in French. 

Is my Nest Connect device somehow hard wired to be French?

[janthadeus]

Hi discociti,

Thanks for reaching out. I’m sorry for the delayed response here. No worries, we’ll check this out — could you uninstall and reinstall your Nest app then let me know how it goes?

Thanks,

JT

[discociti]

I think I’ve tried this before - can try again it’s specific to the connect device - all other devices attached to the app don’t give this message.

[janthadeus]

Hey there,

Ah, gotcha! Sure! Keep me posted.

Regards,

JT

[janthadeus]

Hi there, 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Best,

JT

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, JT.

Thanks,

Archie