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Forum Posts
Nest Guard notification
Is there a way to have a push notification when the Nest Guard senses motion before it sounds the alarm?Would be nice to determine if the alarm is actually needed before it starts blaring.
Resolved! Key pad responsiveness
Have been using the lock for over 3 years. Lately, the key pad is unresponsive during some part of the day (mostly mid to late afternoon). Still able to lock/unlock using IOS app when keypad is not functioning.
Nest Guard offline
My nest guard went offline couple days ago and I cannot reconnect it. I tried every possible thing including factory reset and stuff like that. I removed it from my account reset it to factory settings and try to add it again. Problem pops up during ...
Resolved! Nest Guard keeps going offline
My Nest Guard keeps going offline. When I restart pressing and holding the 5 key, it goes back online for a couple of hours, and then goes back offline. I assume this is associated with the message we received about the Hub Max update, but I tried to...
Can't Control Nest Lock from Google Home
Installed by Nest Yale Lock. It is connected and works without any problems when using the Nest app. I went to Google Home and added the Nest Yale lock. For some reason Google Home named the lock "Custom" even though it is named "Pool House Lock" in ...
Nest Yale lock won't switch presence sensing
Nest Yale lock won't switch presence sensing to home or away when enabled in Google Home presence sensing for locking/unlocking. Both my wife and I phones location presence sensing are set to off in Google home and presence sensing settings is also s...
Resolved! Wireless google doorbell
We have a wireless google home doorbell through ADT. We would love to have it chime inside the house so we can hear it. Can I purchase a google speaker & hook it up that way to chime in the house? Thank you for your help!
Nest Guard cell service
My Nest Guard, which has an active cell backup plan, is saying no cell backup. My account is up to date. How can I fix this?
Resolved! Lock disconnected last night
I installed my Yale lock last night. I had some issues connecting to the internet due to my Nest Hub Max being on another WiFi signal. Once I corrected that, I was able to connect the Yale lock to my Nest account and WiFi. Around 9:30 pm, I received ...
Nest Connect Setup Errors NA016
I can't connect my Nest Connect using the Google Nest App. I receive the same error each time, "The app is having trouble connecting to the assisting Nest product. Make sure you're close to it, that it's online, and your phone is connected to the sam...
