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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Google WIFI

Google WIFI device light not showing even after plugging in/out & also tried replacing new plug point. Device is under one year warranty and purchased in Jan 2022. Please advise how to come about sending my faulty device for service or possible to re...

andreneo by • Community Member
  • 1253 Views
  • 16 replies
  • 0 kudos

Alternatives to Nest Detect

Is there any alternative to the Nest Detect sensor in the Google Nest Alarm system? I invested a good amount of money setting up my alarm system and now I cannot add more sensors? Is there a plan for an alternative? or the only way to go is to migrat...

jpdipolo by • Community Member
  • 940 Views
  • 4 replies
  • 1 kudos

Nest Connect Error Code NA004

Hello,Had my Nest Connect working great with my Yale lock and then deleted the Nest Connect from my Nest App while trying to get my wife's phone to control our lock. Now when I try to add the Nest Connect to my Nest app, I keep getting an error code ...

Nest Tag

Just got my 2nd nest secure and set everything up again to the new secure. Everything but my tags are working…They are “added” but NOT arming or unarming my system…Very annoying and YES I have troubleshot the problem through multiple forums on here a...

Tinnin24 by • Community Member
  • 495 Views
  • 4 replies
  • 0 kudos

Lock is offline I am locked out

App shows lock offline. All recommended actions appear to require me inside the house. I can't get in. There are three locks. If it is a router issue, I still need to get inside to access the router.

Raritan63 by • Community Member
  • 549 Views
  • 4 replies
  • 1 kudos

Adding a guest code to Nest Lock using Google Home

I just found out that I am being forced to move from the Nest App to the Google Home app for my Nest Lock but for some reason, I can't add a guest to just the lock on my home for a temporary period. It is forcing to add an email which I do not want t...

Professional Monitoring Options

Now that Brinks is no longer offering professional monitoring is there an option to purchase professional monitoring for the Nest Secure system from anywhere else? I never signed up for the monitoring previously but am now in need but it does not app...

OldBeard by • Community Member
  • 3082 Views
  • 7 replies
  • 4 kudos
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