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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Yale Lock doesn't connect to Nest Connect

After finally getting the Nest Connect to connect to the Wifi (required setting up an additional home, different from the Learning Thermostats), now the Lock cannot find the Nest Connect, which is 5ft away. How do I get the Lock to find the Connect? ...

RyanJivi by Community Member
  • 3784 Views
  • 21 replies
  • 0 kudos

Enable privacy mode on Nest Yale lock from Google routine.

I am trying to figure out if it's possible to set the lock to privacy mode using a Google routine. I am looking to disable the lock for security when I go to bed. Is this a feature or something that Google is looking to add?

can’t update new Wi-Fi mesh to conect

I’m following instructions on the site but it simply doesn’t work. Nest app to settings to nest connect to restart - just gives error can not connect. What’s is wrong?

BAH by Community Member
  • 560 Views
  • 3 replies
  • 0 kudos

Nest Connect can't find Wifi

Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...

Freestyle by Community Member
  • 1038 Views
  • 5 replies
  • 0 kudos

Nest Yale lock offline

On Sunday my Yale lock just randomly dropped offline. I have tried all troubleshooting with no luck. I have the Connect device about 3 feet away and have verrified it's connection to the WiFi. All of my WiFi devices are Google or Nest devices. ANy id...

MRBTE by Community Member
  • 10020 Views
  • 42 replies
  • 2 kudos

Home migration problems

We migrated our Nest door lock into the Google home app, but now our old passcodes to unlock the door won't work. Is there somewhere in the Home app where we can fix this? We are still able to access our info in the Nest app but it will no longer let...

tmylesc by Community Member
  • 1059 Views
  • 5 replies
  • 0 kudos

Nest Yale lock offline

My nest take lock suddenly went offline. I followed all the troubleshooting and it reconnected for a few hours then went offline again. Please help.

Annie3 by Community Member
  • 857 Views
  • 3 replies
  • 0 kudos
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