An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more
After finally getting the Nest Connect to connect to the Wifi (required setting up an additional home, different from the Learning Thermostats), now the Lock cannot find the Nest Connect, which is 5ft away. How do I get the Lock to find the Connect? ...
Can't remember password for my account
I am trying to figure out if it's possible to set the lock to privacy mode using a Google routine. I am looking to disable the lock for security when I go to bed. Is this a feature or something that Google is looking to add?
I’m following instructions on the site but it simply doesn’t work. Nest app to settings to nest connect to restart - just gives error can not connect. What’s is wrong?
I have attempted many times to connect and also contacted Google support. I am ready to return the product if I can not get any additional solutions.
Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...
On Sunday my Yale lock just randomly dropped offline. I have tried all troubleshooting with no luck. I have the Connect device about 3 feet away and have verrified it's connection to the WiFi. All of my WiFi devices are Google or Nest devices. ANy id...
Is it possible to connect the Nest x Yale lock to the Samsung Smarthings Family Hub? All other Nest devices are recognized except for the lock.
We migrated our Nest door lock into the Google home app, but now our old passcodes to unlock the door won't work. Is there somewhere in the Home app where we can fix this? We are still able to access our info in the Nest app but it will no longer let...
My nest take lock suddenly went offline. I followed all the troubleshooting and it reconnected for a few hours then went offline again. Please help.