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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Professional Monitoring Options

Now that Brinks is no longer offering professional monitoring is there an option to purchase professional monitoring for the Nest Secure system from anywhere else? I never signed up for the monitoring previously but am now in need but it does not app...

OldBeard by Community Member
  • 2908 Views
  • 7 replies
  • 4 kudos

Next/Yale lock icon not showing on Nest app

HI all -So I installed a Nest/Yale lock on my condo. Locking/Unlocking works manually, and when I punch in my code on the keypad. I did pair up the nest app (Iphone) through the Connect dongle. the howto video explains there's a lock icon on the nest...

icebeing by Community Member
  • 2552 Views
  • 9 replies
  • 1 kudos

Yale x nest lock won't factory reset

My Yale x nest lock randomly stopped working. It wouldn't connect anymore. I attempted to factory reset the lock several times just as the instructions dictated. It will not reset. Regardless of how long I hold it. Any advice would be appreciated.

Ayanti by Community Member
  • 2050 Views
  • 7 replies
  • 1 kudos

Resolved! Bought condo with Yale lock, is Connect needed?

Hi,I recently purchased a condo that has a Nest Yale lock. I want to change the code.I saw when factory resetting it you create a temporary code, and then set it permanently in the app.I don't have a Nest Connect - am I still able to use the lock wit...

Schumi23 by Community Member
  • 1118 Views
  • 8 replies
  • 0 kudos

Yake Lock App Tamper

How has Nest/Yale just ignored the Tamper issue. There are multiple threads about this issue and no response. Same problem. Tamper alarm goes aff for no reason and the app stays in Tamper mode. It's not a battery or wifi issue. The product is defecti...

Locked phone on another device

I don't know if this was s the right topic but I was trying to set up data on my other phone and it asked that it needed a lock on my screen and it'was working fine with out having to open it with the pin and then I put it to charge while off account...

Munica by Community Member
  • 664 Views
  • 5 replies
  • 1 kudos

Someone else chromecast in android system log help

I am in desperate need of expert advice. I am constantly seeing things of suspicious nature in both system and event logs today I saw that Chromecast was floating around my system log and I do not have Chromecast this is one of a million things can a...

Nest X doesn't register low battery and has to be reset if router restarts

HiMy Nest X is a couple of years old and has always had two problems.1 When I put new batteries in, it says battery is 'ok'. After only 4 months, it still says 'ok' but I start losing connectivity. Change the batteries an full connectivity again. The...

Clunge by Community Member
  • 847 Views
  • 5 replies
  • 1 kudos

Lg velvet update

I have lg velvet 5g and still in android 10 and refuse to update, although it supported for 3 years and should receive Android 12 I searched manually but it gave me ( current software is up to date) What can I do?

Amgad by Community Member
  • 389 Views
  • 3 replies
  • 0 kudos
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