10-02-2022 11:50 AM
I'd like the option of monitoring the home on the app while away from the house, without sounding the alarm or requiring someone to disable a blaring alarm. Mainly to see when kids might be coming and going, or of course if someone has entered without permission. Does Nest Secure/Guard offer such an option?
10-06-2022 03:39 PM
Hi there,
I am glad to hear that you are interested in our Nest Secure system. I have a fantastic article that goes over the system and what it offers. I would invite you to take a look, and see if this is the right system for you. Please let me know if you need further assistance.
Best regards,
Brad
10-09-2022 10:51 PM
Hey folks,
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks for your help here, Brad.
Regards,
JT
10-10-2022 09:36 AM
Hi JT and Brad - sorry I didn’t reply right away. Got the message and I have looked over the info. I’ve had the Secure system for a few years now but am just getting around to seeing if it will fit current needs. I know it’s obsolete and has been replaced with a system that may work better, but I thought it was worth a shot to try to adapt this one. I can’t find a good way to have it simply monitor and report to the app without setting off the alarm, so I may have to go a different route. Thanks again to you both.
10-10-2022 03:36 PM
Hi Hug54,
Thanks for following up. We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Check out this link on how to file feedback.
Thanks,
JT